Most items and colours are in stock and delivery can take place between 1 and 7 days, depending on delivery schedules.
During busier times delivery may be delayed but will take place within 21 days. Check with us on the exact availability of your preferred design and style.
Shipping Policy
Collections are welcome. Local deliveries are done by us.
The delivery service cost is dependent on your location and the size of the products ordered. Most of our items are large and these items are generally more expensive to courier outside of Gauteng. Contact us for a quote for:
- Bulk Orders
- Deliveries to areas outside of Gauteng
Some areas, like farms, agricultural holdings, outlying and rural areas, may result in an addition to the standard fee. We will be able to confirm the fee upon confirmation of your exact delivery address and location.
Offloading and carrying of your order:
We guarantee the product to be in the originally manufactured condition at the time of the unloading at your delivery address.
In most instances our drivers will offer to assist in placing the items in required rooms, this is a courtesy service and is not covered under the abovementioned guarantee. Any damages from the time of goods being offloaded at the clients' premises is at the risk of the buyer. Buyers must ensure that the items are safely carried and placed inside their premises.
Drivers may under no circumstances remove doors or fixtures from a dwelling or office to fit items. Neither are they permitted to hoist furniture to higher floors or through windows.
That Couch Place cannot take responsibility if items bought do not fit through the doors or in the required spaces. Please ensure that you checked the size of entrances and available space against the measurements of the product.
Shipping enquiries contact details: ++27836268695
https://thatcouchplace.co.za/policies/contact-information
